Our middle-school had a computer lab that I was introduced to and became instantly hooked. Soon after I was looking for computer clubs to join, but I could only find college ones. Enough pestering and persistence, they let me join at the age of 12. Years after joining, the sponsoring company offered me my first job in computers at the age of 15 and I’ve never looked back. After college I landed a few IT positions. Eventually, I ended up contracting for Microsoft for several years, before being offered a Full Time position. During the past ten years as an FTE at Microsoft, I’ve been able to attend a number of classes in networking and operations. But, most of knowledge and experience comes from real world scenarios on the job, on a regular basis. Customers come to us because something is broken or needs changes. Not only am I honored they’ve put their faith in us, but I take great pride and satisfaction knowing that we’ve implemented a successful solution that will make their lives easier and more productive.
Having worked for smaller and larger companies, I find larger companies tend to have disconnect with their customers, through holding queues, rarely speaking to the same person twice, agents not knowing you, time clock punching customer service. You see less of these problems in smaller companies. I like being part of the smaller company feel. Intech also struck a chord with me the first time we met. The people were very professional, friendly and knowledgeable. They had a genuine concern for the quality of service they provide their customers, which I appreciate.
My wife and I enjoy scuba diving and sailing, I love exploring Hawaiian’s underwater world and look around for new hobbies.