Staff Members


Veronica Nederhouser

Service Coordinator

As an anthropology major, I've always been fascinated by how the progression of culture has often been contingent upon technological advancements. Computer technology is the bellwether of cultural progression, the end result of which is a more well-connected and technologically au courant global population. Having worked in the field of customer service for almost 9 years, I thoroughly enjoy working with people in hopes of providing them with world-class service that surpasses their expectations. I find it to be truly delightful to interact with our customers and bolster their faith in both us and the services that Intech provides to them. The staff at Intech is comprised of some of the most talented yet down to earth people with whom I've ever had the pleasure of working. Their devotion to outstanding service expands both to the customers as well as to intraoffice operations. When I'm not delving into the newest issue of Wired magazine or Popular Mechanics, I spend most of my free time running, riding my motorcycle, studying etymology and enriching my vocabulary, or concocting epicurean delights.

Aubrey Holt

Customer Advocate

I have always been excited by technology and the way it improves our lives. Once given the opportunity to help business management meet innovation, I knew this was the right industry for me. I have been in Customer Service for more than 8 years helping clients find the best solutions to their problems every day. My favorite part about this great company is developing long lasting relationships built on standards of quality and honesty. Our clients put a smile on my face every day as they continue to streamline their business and implement new technology to keep them on the cutting edge. Working at Intech has allowed me to recognize how fantastic a well organized team can accomplish even the most daunting goals. We are a rapidly growing company that is poised to continue winning the trust and business of other great organizations that serve the beautiful state of Hawaii. The perfect job in paradise, what could be better?

Ben Ocenar

Network Support Technician

I was always interested in technology, but then got more into doing things on the computer when I took a networking class in high school. I hold a Bachelors Degree in Network Communications Management from Devry University. I have completed several certifications such as the MCDST and MCITP Enterprise Support Technician. I like helping our customers because they always keep me challenged with the different problems daily, and they rely on me to fix them. I enjoy working at Intech because there are always new things to learn and it’s never a boring day. When I’m not on the computer, I’m usually working out or playing the guitar.

Chuck Murphey

Network Engineer

Though my initial interest in technology started in Junior High School with a teletype system, the real fire starter was when the Apple II came out. I mostly used it to play, but also programmed in BASIC and Assembly for fun. Studies at Orange Coast College included Computer Programming, PC repair, Computer Graphics and Electrical repair. I’ve been working on PC’s and Apple systems for over 20 years and have garnered quite a bit of experience in the field. Being able to see the look of relief on a customer’s face when you tell them that their data was recovered or system is in good shape after what seemed like a disastrous issue is quite a fulfilling state. I’ve been with Intech since 2000 and appreciate the brain trust that we’ve built here. I’ve seen the company grow but still keep its family roots intact. I consider my coworkers not only as fellow associates, but friends as well. I enjoy computer games that involve disparate people from around the world who join in to participate (short name MMORPG’s). My daughter and I also enjoy swimming whenever we get a chance.

Evan Horton

Network Support Technician

I became interested in technology at a very early age, due to my father’s work as a software developer. While the majority of my experience is hands on, I received formal training within the military & actively work to supplement that knowledge with additional certifications. Using my knowledge to help others feels great, and I get the opportunity to do so multiple times a day. The team dynamic here is excellent. The opportunity to work on so many different networks & unique issues is valuable to making more knowledgeable & efficient technicians. New technology! Cell phones, video cards, hard drives, monitors, audio equipment, etc… I’m always reading up on the newest technology, it’s very exciting to see how a single idea can change the way we live & work.

Forest Penland

Network Engineer

From the time I got my first computer around age 9 or 10 I immediately wanted to know everything this amazing machine was capable of doing, I started by pushing every button, clicking on everything possible and even taking it apart just so I could put it back together. While my parents were afraid of breaking this new expensive complicated machine, I quickly realized that even if I broke something I was able to repair the problem and also learn a lot in the process. From this first computer I continued to excel at all things technological and eventually turned my childhood hobby into the career I have today. The only formal training I have is the Cisco Networking Academy at Shasta College in Redding California, shortly after this I got a paid internship position at Sierra Pacific Industries also in Redding California. The five years of experience working on various network and computer projects really gave me the experience and hands on knowledge that has brought me to where I am today. After SPI I also worked for a non-profit health care group doing video conferencing technology and networking, and another MSP very similar to Intech. I currently have multiple Microsoft Certified Technical Specialist, and Microsoft Certified IT Professional certifications and am also a Microsoft Certified Enterprise Administrator. I really enjoy helping people learn and master new technology, I find it highly rewarding to implement new technology and see the impact that it has on improving peoples lives, jobs and businesses. Intech is a great place to work we have a very close knit team of intelligent and fun people to work with, not only do I enjoy working with everyone at Intech I have also made some very good friends that I enjoy spending time with outside of work. Outside of work I enjoy scuba diving, body boarding, going to the beach and just enjoying everything Hawaii has to offer, I miss snowboarding (snow is hard to come by in Hawaii) but I hope to plan a vacation to the mainland for a Snowboarding trip. Texas Hold’em poker is also a favorite pastime of mine.

Jason Aldridge

VP of Technical Services

I began in technology by programming on an Apple IIe computer. My first forays into the PC world were spent fixing small problems for family members and friends and creating big problems on my own PC. I went to college at Murray State University and achieved my Bachelor’s of Science in Computer Science with a minor in Business Administration. I continue to maintain all of my Microsoft Certifications and have experience with a broad range of computer systems and technologies. I enjoy helping customers because every little problem that we solve leads us to our goal of 100% network stability and uptime for all the PCs that we manage. There’s also a great feeling when you can make someone’s life with computers at least a little easier. I enjoy working at Intech because it provides me with opportunities to help customers on a daily basis. I’ve also had a great opportunity to grow my team and have cultivated friendships that I expect will continue for a long time. When I’m not working I play racquetball, rollerblade, and body surf with my wife. I also enjoy watching movies, reading books, and playing video games.

Jesse Kanda

Network Engineer

Computers have been a part of my life for over 20 years, starting with a Commodore 64 when I was in elementary school, a few x386s and x486s, and finally graduating to today’s enterprise class systems. Graduating with a Bachelors of Science in Electrical Engineering from the University of Hawaii, I also earned certifications as a Microsoft IT Professional - Windows 2008 Enterprise Administrator, Microsoft Certified System Engineer in Windows 2000 / Windows 2003, CompTIA A+ and Network + technician to validate my Information Technology skills. Hundreds of customers present challenges to us every day. Nothing is more rewarding than looking back and realizing how many problems we’ve solved and lives we’ve affected. Working at Intech, I found a group of people that share a common passion for technology, Rock Band, food, and even science-fiction. It’s great to have “computer geeks” from all over the country working together with similar interests. In my free time, I enjoy playing tennis and going to UH sporting events.

John Ross

Network Engineer

I bought a 386SX 16 MHz with 4 Megs of ram when I started college, and my friend loaded Windows 3.1 on it and that’s where it all started! I am a Microsoft Certified Systems Engineer and a Microsoft Certified It Professional: Enterprise Administrator with over 12 years of experience. I enjoy the sense of accomplishment when fixing or implementing IT solutions. I like working at Intech because it is a team environment and everyone helps each other out. I’ve also learned a lot at Intech. I love to bodysurf and the ocean; it’s why I moved back to Hawaii.

Jordan Silva

Escalation Engineer

At a young age I realized the limitations on information available and the people we could interact caused by geography were nearly nonexistent on the Internet. I embraced this seemingly limitless venue where you were judged by how you presented yourself, and not preconceived stereotypes typically imposed on “kids”. This led me on a quest for information and knowledge that I continue to this day. I entered the IT field as a professional when I was 16 and have worked for non-profit organizations, the University of Hawaii, small Internet service providers, and several managed service providers as well as doing freelance IT work. I currently hold the following Certifications: MCSA: Windows Server 2003; MCITP: Enterprise Support Technician; MCDST: Windows XP; CompTIA Security+; CompTIA A+. The human element of technology provides a constant stream of new challenges, which only encourages my natural curiosity and keeps me working hard. Being able to help others is the icing on the cake. It is rare to find a company that cares so much about its clients and employees and at the same time is able to responsibly run a business. The Work hard Play hard philosophy allows us to be highly productive while still having a good time at the office. The Big Screen TV, Pool Table, and Massage chair don’t hurt either. I enjoy music in most forms, but nothing makes me happier than attending a heavy metal or alternative rock concert. I also enjoy playing paintball, shooting pool, playing video games and have recently started brewing my own beer.

Justin Watanabe

Network Support Technician

My interest in technology began in grade school and I have been working in IT since my sophomore year in college. I studied Computer Science in college and hold several Microsoft certifications and some basic network certifications, as well as over 2 years of experience in the industry. I like helping people solve their technical problems because I understand how daunting it is to have to use computers at work and be faced with problems that impact productivity. I enjoy working at Intech because I like the challenge of tackling complex technical issues. It is a very fast-paced environment that promotes professional growth. In my spare time I play tennis and enjoy reading and writing.

Kat Windham

Office Manager

I was working in retail management for 7 years and upon receiving my BS in Business Admin, I decided to start anew and take what I learned from both school and work and apply that to my position at Intech. My background is customer service and I genuinely enjoy helping our customers to the best of my ability as we have been able to form bonds and relationships with them. Intech has enabled me to grow and diversify my admin/management skills and the company’s growth and perseverance to move forward has also motivated me to work the best of my ability. Lastly a current hobby of mine would be crafting… I love to make tutus and bows for my daughter!

Matt Freeman

Service Manager

I first got involved with technology in the early 90’s in the form of an emerging Internet. With my super powerful 2400 baud modem I was off to see the virtual world and never looked back. After graduating from the University of Hawaii with a much stronger grasp of how that technology actually worked, I went to work for a small locally owned Internet Service Provider, determined to make the Internet work for me. During this time, I learned everything there is to know about supporting businesses in an online era, eventually overseeing all aspects of a company devoted to Internet services. As service manager at Intech, I enjoy making sure your business can focus on what you do best, by having our team focus on what we do best. Over the years, I’ve learned that while the virtual world is limitless, the best things in life are found right in front of you and prefer to spend any free time with my family.

Paul Ventura

Vice President

I hold a Bachelor of Science in Business Administration with a concentration in Finance from Villanova University. I began my management career with Hyatt Hotels, and am a graduate of the Management Training Program. I spent several years as a department head in the hotel industry before joining Intech as VP. I joined Intech in 1998 and quickly completed a number of industry certification programs. Today, I am responsible for system design, project planning and management of computer networks for Intech's clients. I also maintain day-to-day business operations and customer relations for our fast-growing company.

Sam Gridley

President

I majored in Management Information Systems and minored in Computer Science at Eastern Washington University in Washington state. I started programming my first personal computer in 1981 and what started as a hobby turned into a college major, and then eventually a career. In the late 80's and early 90's I worked as an IT Director, managing networks for Hyatt Hotels where I was involved in building one of the first IP WANs between the 5 Hawaii Hyatt hotels. I left the hotel industry to start Intech and almost 20 years later, Intech is nationally ranked by Inc Magazine's "Inc 5000" and by PBN as one of the "Fastest 50" small businesses in Hawaii, enjoying a growth rate of over 20% annually. Today I manage Sales, Marketing, Finance and Administration for our company. We have a great customer base and we have become friends and trusted business advisors with our customers. I'm especially proud of our staff in how they care for our customers -- they treat our customers' systems as they would their own systems -- really living by the golden rule. I spend most of my free time with family and my wife Kerry and I also like to ride motorcycles at the Kahuku offroad motocross park, golf and scuba dive.

Stewart Rogers

Marketing Services

After 10 years managing social service agencies, I started my own advertising business in 1980, designing brochures and flyers for small local companies. Soon, my customers were looking for ways to distribute their newly created literature; and so, I invested a few hundred dollars in a primitive PC and taught myself how to compile and print databases. Eventually, several of my customers, who happened to be software developers, asked me to sell their products by phone, leading to a 25-year career in technology sales and a how-to book entitled Lessons from 100,000 Cold Calls. Today, I approach selling with the same goal I had in social services: to help my clients. I believe that Intech shares that goal and consistently places the customer’s needs above all else. I’m proud to be a part of the team. When I’m not selling, I like to cut-and-paste, creating collage art for my friends and family.

Todd Rasmussen

Application Developer

I began my career in technology back when personal computers were first coming to the scene in the 1980's. While attending college at the University of Hawaii-Hilo, one of my part-time jobs was developing tutorial and testing software for the University's Learning Labs. I also worked at a local radio station, where I helped by writing a media catalog for their extensive music library. While starting out, I held many computer operator type positions: learning the ins and outs of computer technology by running reports and maintaining backup schedules and tape rotations. Since my days in college, I've performed a variety of IT positions from computer operations to help desk administration and software development. I built my own computer consulting business, where I've helped many friends and family - as well as small to medium sized businesses by providing affordable technology solutions, ranging from image scanning and PC repair, to custom software development and web design. I find it extremely gratifying to help others with their information challenges, solving problems and automating mundane tasks so they can be more productive and run their businesses more effectively. I joined the Intech team in May of 2007 and enjoy the challenge of working on many various projects for different clients. If "variety is the spice of life," then Intech is the hottest job that I've ever had! It's a completely different world when you get to work with the wide variety of clients on various platforms and environments. I love the challenge of learning and mastering new technologies on an on-going basis. I also enjoy a wide variety of music, gaming of all sorts and am an avid cycling enthusiast (both motorcycles and bicycles). My wife and I both ride Suzuki Intruders while we save for His & Her Harley Davidsons. I am currently learning to play electric guitar, and have recently taken on a project restoring a bicycle built for two to enjoy riding around the island with my wife of 20 years.

Trey Boone

Business Development Manager

As far back as I can remember, I have been interested in how things work. Computers were the perfect outlet for me. In 1988, while working for a Houston law firm, I started working with the first Windows computers. I was hooked! So, in college, my majors were Management Information Systems and Accounting. Working with area law firms as a bookkeeper my interest in computers grew into an outright obsession. In 1993 I moved my family to Toledo, Ohio to work for an IPO as the Senior IT Manager. And in 1999, I started my own I.T. company and soon realized what really makes me "tick" - helping people! Computers were just the medium for that. I sincerely enjoy contributing to someone's success - business or personal. After 10 years I realized I wanted a bigger playing field so, in 2009, I moved to Hawaii. Intech, being the largest Managed Service Provider in Hawaii, was the perfect fit for me. Like me, they also care more about helping their customers succeed rather than just fixing a computer. The office is great - the engineers are silly, but smart as whips - lunch time gets a little crazy if you happen to walk through nerf dart gun crossfire, but overall it's a great working environment that creates a family atmosphere. Away from the office, my time is usually spent with family and friends, or just relaxing in the sun somewhere on the island. I also love to ride motorcycles, golf, snorkel, scuba dive, surf, and play sports. "Location, location, location..."

Will Wong

Network Support Technician

I began in IT technology in the year 2000, when my job as an office assistant opening envelopes, just wasn’t cutting it for me. This was the beginning of a great career path. My experience in IT begins in the year 2000, working for the University of Hawaii Distance Learning department, helping troubleshoot network problems related with audio and video transmissions. Then going into a pc repair shop, a small business supporting end users, and getting my Microsoft Certified IT Professional certification while being here at Intech for the past 2 years. I enjoy helping our customers because it is a great satisfaction knowing that our customers end up happy when we can truly provide Worry Free service to them. Working at Intech is probably the next best thing in Hawaii next to working for a similar company that cares and treats their employees well such as Google. We’ve got a pool table, dart board, arcade machine and if room allowed, I think we’d have more toys.

Marcus Greggs

Network Support Technician

I began in technology like most people, I was introduced to video games. I wanted to learn more about how these games where programmed. The rest is history. My training is nontraditional. It’s a combination of formal training and actual work experience. I enjoy helping our customers because it falls into my inquisitive nature. I see it as a puzzle. I have to find the missing pieces. Intech is a casual environment which focuses on a high tech environment. There are new things to work on daily. I still occasionally play video games. Mostly Massively Multiplayer Online role-playing games but mainly I’m in the gym in my free time.

Brandon Gleisner

Network Support Technician

Network Support Technician My entry into technology began with my family at a young age. Most of us were computer programmers or Engineers. Intech has a great combination of tech experience and an easy going atmosphere, making it an enjoyable place to work. I enjoy helping customers because problems are continuously changing, and the solution takes some out of the box thinking sometimes. When I have some time I like listening to music and playing the drums.