Why You Should Let Your IT Department Know When and Where You Travel

In today’s world, where we’re all connected through technology in our everyday lives, cybersecurity is super important. Whether you’re traveling for work or fun, there’s a higher risk of someone getting into your personal stuff, like your important information, which we call an Account Takeover (ATO). It’s like making sure your digital belongings are safe while you’re on the go. According to a survey from security.org, 22% of adults in the USA fall victim to this kind of fraud costing an average of $12,000 per case in 2021.

In the world of computers and technology, talking to your IT department before you travel isn’t just being polite—it’s really important to keep your digital stuff safe. Let’s take a closer look at why it matters and how it helps make sure your online things stay secure.

What’s an ATO and the Threat that Comes With It?

Account Takeover occurs when unauthorized individuals gain access to your online accounts, exploiting personal and sensitive information. This can lead to severe consequences, including financial loss, identity theft, and reputational damage. Traveling introduces additional vulnerabilities, such as unsecured Wi-Fi networks and unfamiliar devices, making it an opportune time for cybercriminals to strike.

Geolocations & Suspicious Activities, Is It Really You?

Prioritizing the notification of your IT department before heading on vacation is pivotal in averting disruptions to your account. In the digital realm, abrupt shifts in access patterns, such as logging in from a new location, can trigger heightened security measures, potentially flagging it as a security risk. Proactively sharing your upcoming travel plans with the IT team offers vital context, assuring them that the altered login behavior is legitimate. This proactive communication empowers the IT department to acknowledge your travel plans, make necessary adjustments to security protocols, and diminish the chances of triggering automated security measures that might temporarily lock your account. This uncomplicated yet impactful measure ensures a seamless return to work, eliminating unnecessary access challenges and fostering a smoother and more secure work environment for both you and your IT support team.

Enhanced Security Measures

Armed with knowledge about your travel plans, your IT department can implement enhanced security measures for your accounts. This may include monitoring for unusual login patterns, implementing multi-factor authentication, and adjusting security settings to ensure a higher level of protection during your absence.

Timely Software and System Updates

Before you travel, your IT department can ensure that your devices and systems are up-to-date with the latest security patches. Regular updates are essential to address vulnerabilities and protect against known exploits. By keeping your software current, you minimize the risk of falling victim to cyber threats while on the road.

Remote Access Considerations

If you plan to access work-related accounts or systems remotely during your travels, your IT department can provide guidance on secure practices. This may involve setting up a Virtual Private Network (VPN) to encrypt your internet connection, using secure channels for communication, and establishing protocols for handling sensitive information while on the move.

Communication is Key

Open lines of communication between employees and the IT department foster a proactive approach to cybersecurity. When employees feel encouraged to share their travel plans, it creates a collaborative environment focused on collectively protecting the organization’s digital assets.

Educating Employees

Emphasizing the importance of notifying the IT department before travel should be part of ongoing cybersecurity training. Educating employees about the risks associated with travel and the role they play in mitigating those risks reinforces a culture of security within the organization.

If You Are a Client of Intech Hawaii?

At Intech Hawaii, we understand that your time is precious, and we want to ensure that your travels are as seamless as possible. One crucial step to guarantee a hassle-free journey is to notify us before you embark on your trip. We provide you with easy-to-follow instructions to make the process as smooth as your upcoming travels.

How to Notify Intech Hawaii Before Your Trip

  1. It’s easy, all you do is create a new email addressed to help@intech-support.com.
  2. In the subject line, type your first & last name and include something like this example in the subject:
    Keoni Doe – Travel Advisory
  3. In the body of the message, provide information about your travel dates, destinations, and any other relevant details. The more information you provide, the better we can tailor our services to your needs.
  4. Send your email.